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Terms & Conditions

 

 

Delivery / Transit Time: 

Gauteng - Overnight, All other provinces - 2 to 3 days.

Shipping:

1) Orders are shipped within 48hrs of receiving payment.

2) Online tracking details will be provided once order is shipped.

 

Orders shipped via THE COURIER GUY  

MON - FRI (08H00 - 17H00), No collections / deliveries over weekends and holidays.

 

 

Pricing and Specials,

 

Prices on website are Final, Social media (Facebook, Instagram, etc.) may display prices of specials that have come to an end.

Please follow us of facebook to get notified of our latest specials and new products. 

 

Return Policy,

 

If you are not 100% happy with your purchace, you may return it for a refund, exchange or credit - the buyer will be responsible for return courier costs. We will accept returns / exchanges within 7-day from receipt of delivery - product and packaging must be in its original / new state.

 

We pride ourselves on sourcing only the highest quality products in order to provide the best to our customers and minimize returns, however, should an item have any factory defect out of the box, please contact us within 7 days and we will collect and replace the defective component or unit. 

 

IP / Wifi Cameras: we will not be liable for poor WiFi signal / range, additional hardware such as range extenders or routers with higher range may be fitted to improve range / signal (Please check that your WiFi signal is strong at the location you intend to install camera).

 

Damaged while in transit, 

 

In the event of items received damaged, please contact us within 48 hours of delivery, we will collect and replace the damaged component or unit. 

 

Stock Availability,

 

For bulk orders, please contact us to confirm stock availability.

 

Guarantee / Warranty,

 

We offer a 6-month warranty on all our products but do not warrant products against wear and tear, improper use, accidental damage and negligence.